1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Personal details: Full name, email address, phone number
- Shipping details: Address, city, state, pincode
- Order details: Products purchased, payment method chosen
- Device information: Browser type, IP address (for analytics only)
2. How We Use Your Information
We use your personal information solely to:
- Process and fulfill your orders
- Send order confirmations and shipping updates via email/SMS
- Respond to your queries and support requests
- Improve our website and product offerings
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Security
We implement industry-standard security measures to protect your personal data, including encrypted connections (HTTPS) and secure server infrastructure. However, no method of transmission over the internet is 100% secure.
4. Cookies
Our website uses essential cookies to maintain your shopping cart and login session. We may also use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our site. You can disable cookies in your browser settings.
5. Third-Party Services
We use the following third-party services that may process your data:
- Payment processing (for online payments)
- Shipping and courier partners (for order delivery)
- SMS gateway (for order notifications)
6. Your Rights
You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us at support@nkherbalsayurveda.in.
7. Contact
If you have questions about this Privacy Policy, contact us at support@nkherbalsayurveda.in.